POLÍTICA DE TROCAS E DEVOLUÇÕES
Produtos Não Elegíveis para Devolução
Medicamentos veterinários não podem ser devolvidos, salvo erro no envio ou defeito no produto, de acordo com o artigo 17.º do DL 24/2014.
Produtos de Petshop
Os produtos de Peshop (não alimentares) podem ser devolvidos no prazo de 14 dias, desde que:
– Não tenham sido usados
– Se encontrem na embalagem original, selada e em bom estado
O cliente deve contactar a FarmaciVet por email antes de efetuar a devolução. Os custos de envio são da responsabilidade do cliente, salvo erro imputável à FarmaciVet.
What services does FarmaciVet provide?
FarmaciVet provides a range of services focused on animal health and well-being. These include: Veterinary pharmacy services, offering medications (including non-prescription veterinary medicines), nutraceuticals, and health products for pets Pet shop products, such as food, hygiene items, supplements, and accessories Grooming services, including bathing, clipping, and basic spa care Professional advice, provided under veterinary supervision to support responsible pet care
How can customers get help quickly?
FarmaciVet addresses common challenges faced by pet owners: Difficulty finding veterinary products in stock when they are needed Lack of clear guidance on which products to choose Fragmented services, where customers must go to multiple places for medicines, nutrition, and care products Delays in access to essential items, especially for ongoing treatments or urgent situations
Why choose FarmaciVet over alternatives?
FarmaciVet specializes in practical, accessible solutions for everyday pet health and care, including: Veterinary pharmacy support, with reliable access to non-prescription veterinary medicines and therapeutic products Targeted nutraceutical solutions, such as support for skin, joints, digestion, and urinary health Nutritional guidance, including appropriate diet selection for different life stages and health conditions




















































